Frequently Asked Questions

To address the questions we get asked most, here are some answers about how our book subscriptions work.

How can I learn more?

We send quarterly newsletters about our kids books and special offers. Sign up for news!  

What's the best reason to subscribe? 

Our books will inspire your children with ideas to create a more humane world. We cover a diverse range of themes including: Well-being, Environmental Care, Cultural Diversity and more. Each book is dedicated to creating more compassion in the world. Learn more about our books! 

What's included in a subscription?

Every month Little Humane Books sends you 1 (sometimes 2) high-quality children's books + tip sheets to discuss how they teach compassion. You also receive a couple of engaging conversation cards to inspire interesting discussions.

And to welcome your child, their first book package includes a fun "do not disturb" door hanger that lets them show you when they're busy reading! You'll also receive a Reading Points card that shows how you earn Points for Rewards (details below!) Plus, every book comes with our handy bookmark. 

And consider these bonuses: The 12 month "Home Delivery" includes a deck of postcards to personalize & send to friends! The 6 month "School Delivery" also provides your child's class with a free book!* (*A school may benefit from free books through their students once it also has an active subscription.) Interested in subscribing? Get started! 

What are Reading Points & Rewards?  

When you subscribe for our books you receive 10 Reading Points each month. After 50 points you can start redeeming them for Reading Rewards! These entail several discounts on subscription renewals. In addition to a Points card, you'll receive emails to notify you when you've earned new Points and how to claim Rewards. You may login to your Account at any time to check your Points balance and redeem Rewards by applying them to your subscription or shopping cart. Want to start earning Points? Get started! Want to check your Rewards? Login!

How do Friend Referrals work?

When you welcome your friends and family to our book community you all receive rewards! How? When you suggest to your friends that they subscribe for our books, ask them to list your full name as their referral in the order form and include the code you received after subscribing to have a discount on behalf of you. 😊 

For every friend that you refer you'll receive 10 additional Reading Points for Rewards - and after 3 friend referrals we'll send you a bonus book! For any questions please email us. Want to check your Rewards? Login!

How does the School Ambassador Program work?

When you become an Ambassador of our books at your child's school you share your enthusiasm for our kid's books with your child's classmates - and receive rewards! We offer Ambassadors the chance to receive complimentary books, exclusive discounts and gift vouchers in exchange for promoting our book service. Interested? Here's how to be an Ambassador: 

• Share any of our social media posts on your own page AND tag your school, at least 5 parents from the school, and Little Humane Books (we're @LittleHumaneBooks on Facebook & Instagram, @HumaneInspired on Twitter, and on LinkedIn). Once 5 people react positively, you'll receive 100 points towards a bonus book!
• Post a message about our service on your child's classroom WhatsApp group. Once a parent replies positively, forward us the message & you'll receive 100 points towards a bonus book!
• Ask your child's teacher, librarian or school Director to share information about our service (ex: email, newsletter, social media). Once you see it, forward us the message & you'll receive 100 points towards a bonus book!
• Ask your school's Parent Association to share our website in their communications. Once you see it, forward us the message & you'll receive 100 points towards a bonus book!

Once you earn at least 400 points being an Ambassador, we'll send you an exclusive discount, gift voucher AND bonus book! If you're ready to start or have a question, please email us. Want to check your Rewards? Login!

How do I get started?

To start receiving Little Humane Books, first choose what subscription you prefer (you can switch at any time):

• Home Delivered Subscriptions provide monthly book packages delivered to your desired home address.
• School Delivered Subscriptions provide monthly book packages delivered to your desired school.

Select an age-range of books you would like (you can always update this or request multiple age ranges):

• Pre-Schoolers (ages 3-5)
• Early-Readers (for ages 6-8)
• Keen Thinkers (for ages 9-11 +)

Choose the monthly plan you prefer (each sends a book package at the start of each month):

• A "3 Month" plan provides 3 book packages over a 3-month period. 
• A "6 Month" plan provides 6 book packages over a 6-month period. 
• A "12 Month" plan provides 12 book packages over a 12-month period. 

Then complete the order form to detail the book themes you prefer and create your online account. Get started!

Your subscription is automatically renewed once it comes to an end, unless you skip a renewal period or unsubscribe beforehand. You can do either at any time when you login to your account and manage your subscription details. You can also email us for help on any requests. 

How do school subscriptions work? 

Our School Subscriptions operate during the school year (September-June). During the summer break (July and August), while schools are closed, we do not send any packages to schools. If you are subscribed over this period, we prepare a summer reading package for your child to take home before the summer break. 

You will see a list of schools/centers that we already deliver to, but if you don't see the one you wish to use, you can provide its name and address in your order. 

Please note: When you choose a School Subscription, we need to be informed of the correct teacher and class to direct your children's books to. Please use the form provided to enter these details. You can email us to make updates as well. Interested in subscribing? Get started!

How do Gift Cards work?

Our Gift Cards offer a way to give wonderful books to families, teachers and children. They can be used for any one of our subscription services for up to 6 months and the cards on our website are sent digitally. 

Purchasers control when their recipients receive their Gift Card; they are not automatically sent once ordered, so they can be unveiled when the time is right! A Gift Card receiver email address is only gathered for information purposes. Supplying a gift message is recommended to personalize the Gift Card. 

The purchaser receives an email with information they can use to inform their receiver of the gift. An account is only needed for management purposes. Interested in offering a Gift Card? Get started!

--- To use a Gift Card, simply set up your book subscription from our website with your preferences, and include your Gift Card code on the order page. If you have an existing subscription you may apply the Gift Card to the renewal of that subscription. Gift cards may be used more than once as long as it holds value. There value applies to all order totals, including delivery fees. Get started!

How and when are subscriptions delivered? 

"Home delivered subscriptions" are posted by our delivery partners, Mondial Relay and bPost. The packages are posted around the 5th of every month and sent directly to the address you provide us.  You will receive an email from us and our partners to track their delivery. Please let our partners know where to leave your package if you might be absent! Our partners aim to deliver packages in Belgium within 5 working days, but some delays can be expected due to covid-19. The delivery fee in Belgium is 5 €. For other EU, UK, and international deliveries, packages should arrive in 5 to 15 work days and fees vary. 

NB: If you are absent for the delivery of your package, our delivery partners will leave it at a nearby collection point. If you fail to pick it up as instructed, we will try to ship it once more.

"School delivered subscriptions" are delivered or posted by our team to the school address you provide us. The packages are posted around the 5th of every month. You will receive an email from us to track their delivery. We mainly deliver school subscriptions to Belgian schools. The delivery fee to Belgian schools is 2 €. For other EU, and international deliveries, shipping delays and fees vary.

For all cases, subscriber addresses are only needed for account management purposes. 

How are subscriptions renewed? 

A subscription automatically renews and gets re-billed based on the chosen subscription plan (3, 6, or 12 months). Each subscription plan automatically renews and re-bills every 3, 6 or 12 months respectively, specifically on the 11th day of the final month. Your credit/debit card will automatically be charged the subscription fee unless you skip a renewal period or cancel your subscription. You may login to your account to manage these settings anytime or email us for help. Have an Account? Login!

Why is an Account needed? 

When you order your first book subscription (or Gift Card) with us, you will be prompted to create to an online Account. An Account allows you to update information related to your order(s), like your contact details, and manage any subscriptions you start. 

An Account also allows you to keep track of and redeem Reading Points or Gift Cards that you receive on new or existing book subscriptions. Have an Account? Login!